We really appreciate the customers who take the time to write to us. (Full names are suppressed where it is
applicable)
14/7/2008
=========
A please to deal with a company that does what it says it will. Stock
available, ordered, delivered, received - up and running. I will be
back.
11/6/2008
=========
This site is excellent! the layout is a bit out-dated but thats no big
deal, the shipping prices are great and the product prices are second to
almost none (that i can find in australia) thanks for these services. i
definitely will recommend this site to others.
thanks,
Shane
23/5/2008
=========
My friend recomended this site and i wasnt sure what to expect but i must say i was very impressed! The customer
service was fantastic! i emailed eyo a dozen times and each reply was detailed and very helpful !
shipping was great! extremely happy with EY0, thanks guys :)
7/5/2008
=========
Jim,
Just wanted to that you and EYO very much for your help with my PC.
After dealing with many online stores, EYO is without doubt the best I've ever dealth with. You online ordering is
easy to use, it's great to know if you've got stock in store or with suppliers, being able to track the progress of
an order right down to the delivery by the courier is fantastic and your after sales support is excellent.
I've recommended EYO to a number of my friend all who have had similar great experiences.
Thanks again and I wish you continued success.
Phil
2/5/2008
=========
I am impressed with the effeciency and promptness of service. I will
certainly buy from eyo again - without hesitation.
Many thanks,
Marc
31/3/2008
=========
If your browsing testimonials thinking shall I order from these guys?
All I can say is do it and do it now , we set up 3 months ago and need
IT parts at short notice and we have trawled through 7 different online
suppliers till we hit apon these guys , they have just blown the
customer service curve off the chart compared to the rest, fast and
proffesional and no bullshit on in stock levels that are so common on
other sites.
David---Perth
17/3/2008
=========
Excellent service and a great site. I've been buying since 2003 and I am
always happy with the results from eyo.
20/12/2007
=========
Order was placed the night before and received it the next day. By far
the most reliable and efficient online store in Aus. Been a happy
customer for 4 years and will continue shopping here and referring
people.
Keep it up!
Dave
11/12/2007
=========
Thanks! Very quick delivery. I ordered at 10 am this morning and the
harddrive has just arrived.
erik
18/10/2007
=========
Hello,
This is just quick email to thank you for you for the great service
provided. I ordered 2 monitors on Tuesday afternoon, and received them
yesterday (Wednesday). Prior to ordering I phoned to ensure you had the
items in stock, and the gentleman on the phone (unfortunately i did not
catch his name) was more then helpful. So far so good with the monitors.
Again thanks for the great prompt service.
Cheers,
Aaron
17/10/2007
=========
[gooday very pleased with your quick and spot on service all items were
delivered so quickly i was amazed thank you so much EYO well done Brian.
13/9/2007
=========
Just wanted to say thanks for delivering a whole system to me quickly
and without issues! awesome customer service when I needed you guys!
Thanks again
27/8/2007
=========
Almost a perfect site to use. One suggestion which I have seen on other
sites- could you please add function to reprint (or email as PDF) old
Tax Invoices. This would be very helpful. thanks (BTW- I voted for EYO!)
21/8/2007
=========
Dear eyo,
Just wanted to say a big thank you for your great customer service.
It was my first time buying from you and I'm impressed with the service
that I have received.
Your website has a very appealing & easy layout, and the internet order
system + web tracking you employ is flawless! Terrific
keep up the good work.
Will be shopping again with you shortly.
L & P O
Tas
27/7/2007
=========
I just wanted to thank everyone at EYO. I placed my first order on
Tuesday afternoon and received the item Thursday morning (in Cairns).
Very happy with my new dual core cpu. Keep it up!
Mike
12/6/2007
=========
As always, great job EYO with your Save Trolley/Wishlist function. Makes
it super easy to help family and friends purchase their computer parts.
Just helped a friend spec up a new computer, saved the cart and called
them up with the saved cart URL and they are placing the order as I type
this.
Keep up the great work!
Artur R
6/6/2007
=========
Once again very satisfied with your prompt and efficient service. I will
definitely return as a customer. =) Verry happy
3/6/2007
=========
Just wanted to say how pleased I was with EYO. Delivery of the goods was
SUPER fast! I did not expect it to arrive so quickly. Daniel on the help
desk was fantastic responding to my enquiries promptly. Overall I am
extremly pleased with EYO and will definately buy from you again!
Regards,
Trevor
15/5/2007
=========
EYO you are absoloutely amazing!! I've done so many orders with you
guys, and it's been easy and very quick! I had literally 24hour delivery
one time!
The reason I found you guys were your prices! I did a search for a
product, and you were the cheapest and by far the best!!!! I have spent
$1000s of dollars here and am happy to keep spending here, as long as
you keep up the A* service you currently provide!!! I'd recommend you to
anyone -family or friend, and I am so pleased with your products!! I
returned two items and you guys were very accepting and understanding.
Your attitude and profesionalism are amazing and if I ever need
something, this is the first website I go on!!! :)
Suggestions: I am a bit upset that you don't stock PC Games. I've been
looking around for a game in particular, and its price is crazy! Maybe
for the future you should stock Games on all consoles because I for one
would be very happy to buy PC Games off you, because your delivery and
price are fantastic!!
Thanks guys for you continued support!
Raymond
5/3/2007
=========
Hello! I ordered a Asus 22" widescreen lcd on Friday and would just like
to say THANKS for the prompt and secure delivery of the product. Much
appreciated!
19/2/2007
=========
Hi Eyo,
Thanks again, the LCD arrived perfectly and with no dead pixels! It took
its sweet time getting here but hey, it was worth the wait.
All Hail Eyo!
Marky
16/2/2007
=========
G'day,
I would like to thank you for the Motherboard I recently
purchased from your site. It arrived and is as good as it gets. I couldn't
be happier.
I'm very happy with this board, and thankyou for the prompt and safe
delivery, it's working at sending this email to you. So, so far so good, I
don't expect any problems with it. As I mentioned in an earlier email, the
board it's replaced was also from the P4 Titan range, just a bit earlier
model, and it never skipped a beat.
And especially thankyou to customer service, couldn't have been more helpful
and obliging, great stuff.
Once again thankyou very much.
Cheers.
Steve Xxxxs
Port Macquarie
NSW 2444
9/2/2007
=========
Fantastic service - great web site - phenominal delivery system via Star
Track - ordered 3 monitors Tuesday morning - delivered to my door
Wednesday morning in Brisban - we will definately deal with your company
again..
Len
Tarragindi Queensland
30/1/2007
=========
Your store is the best, the fastest delivery i have ever experienced -
ordered at about 10pm and received the parts the following afternoon.
Your prices are almost always the best because of cheap postage and no
credit card surcharge. You guys are fantastic.
I recommend you to everyone.
Thanks for the great service and keep it up.
Michael
22/1/2006
=========
As a new customer I would like to congratulate your web designers as
this has got to be the most extensive list yet extremely user friendly
site I have come across.
Regards to you all
Mark
19/1/2006
=========
My first order with eyo was placed yesterday and it arrived this
morning! Amazing! Thank you. A Quattro CAD3
6/12/2006
=========
You guys are fantastic! I just received my new 42" TV almost exacly 24 hours
after I ordered.
Well done. I will certainly be shopping with Eyo in the future. Incredible
service.
Regards,
Benjamin
1/12/2006
=========
Hi Eyo,
Just a quick email to say thanks. Your service is excellent. I was
impressed with how quick delivery was and in every situation you were most
helpful.
AAA+ service and I will recommend you to others. Hope to purchase from you
again in the future.
Regards,
Brendan
28/11/2006
=========
I would like to thank you for your prompt service. I ordered a sattelite TV USB box on Sunday afternoon and on
Tuesday morning my order arrived. You made ordering on the net the easiest that I have ever done. I will certainly
order from you again when the need arises. Thank you,
Carl.
28/11/2006
=========
Dear Eyo
Wow!! I ordered a USB Flash Memory at 10.30 this morning. Got back from lunch at 2pm and it was on my desk. That is
phenomenal.
Thanks & well done
Jude
24/11/2006
=========
I am very impressed with my first order - great price for a very nice monitor, speedy delivery to Adelaide, a great
job. Thanks Kathy
19/11/2006
=========
Thanks guys the Benq FP222W arrived on Friday I ordered it Thursday
morning so far so good its working great. And by the way any one out
there wanting to buy one of these monitors I checked every where EYO was
the cheapest by far even with the freight charge on top.
Thanks again well done.
John
Orange NSW
17/11/2006
=========
Invoice no. 114553
Just writing to say I am very impressed with your service, The price of the item was very good, and I received it the
next day. Parcel tracking and email feedback is also excellent.
I will be buying from you again.
Kind Regards
Richard
1/11/2006
=========
Absolutely brilliant. Ordered item at 11am, received it at 10am the next
day (Sydney Metro).
Excellent service from both the Eyo and Go Logistics teams! Definitely
recommended.
Bj
19/10/2006
=========
The MP500 printer arrived the day after I ordered it, and is now working
fine. Congratulations on excellent service.
Dick
17/10/2006
=========
Hi. I just wanted to say how happy I was with the service! I ordered a
harddrive online yesterday and got it today. The speed combined with the
reasonable prices will have me coming back next time I need something.
Thanks again
Ro
10/10/2006
=========
I think you service is great you delivered it fast, without problem and
most importantly in 1 piece. This is the best service i have ever had
buying through the net.
14/9/2006
=========
Hi Guy's, Great service, Living in Country WA I have gotten used to the
7 day service from the Eastern states, but to get what I ordered in 2
days is wanderful, Well done and Thanks
1/9/2006
=========
Guys, Great Effort!!!
The way internet shopping should be done - Easy, Reliable, Prompt, with
great communication all the way.
I have not had a better experience anywhere else on the net and I
wouldn't hesitate to use you again or recommend you to my friends.
Thanks and regards
James
22/8/2006
=========
To all the guys at EYO and their supply chain and despatch carriers -
Super Service - delivered to regional Qld 18hours after ordering on-line
- the best price - the best range - the best service. I am impressed.
Worx lika dream Thanks a million - BB
21/8/2006
=========
Thanks for getting back to me - item ordered / paid /for and despatch
confirm by Lachie - you guys are tops - thanks a million - Barb
21/8/2006
=========
Hello,
I wrote to you about an ASUS P5W DH Deluxe motherboard and Core 2 Duo
E6600 post problems. Your company never ceases to amaze me with your
reliability, efficiency and friendly demeanor - in short your
professionalism.
After discussing the issue with one of your staff I realized that the
problem was most likely an incorrect BIOS version. After downloading
and renaming the BIOS (got rid of the version) and using the ASUS
EZflash - using my USB stick - I now have a smooth running system.
You should give yourselves a well deserved pat on the back. You were
the only ones that responded to my queries.
As you are aware the internet has made the distance between retailer and
customer irrelevant and other companies would do well to take notice of
how friendly service can make all the difference in this cut throat
industry. We will continue making our purchases from EYO and will
recommend you to everyone we can.
Thanks again
Janett
21/8/2006
=========
What can I say!!!
Ordered a KVM Switch at 9-00am on Wednesday ... and the courier was
knocking on the door here in Adelaide 8-00am Thursday morning!!
That's what I call service (and the price was cheaper than some other
on-line stores) ..
Will certainly be buying more from you guys ... Well Done ..
Gary W.
17/8/2006
=========
I recently purchased from you for the first time and just wanted to say
what a pleasant experience it's been. Your service was super fast and
efficient. Living in Tasmania means paying so much more for most goods
and in particular there is no where to purchase IT products at a
competative price. By buying from you I've saved hundreds of dollars
just on a monitor and ink. I'm a VERY happy customer. Thank you :)
7/8/2006
=========
Hi EYO
have just received my 3 order with you and just wanted to let you know
how happy I am. I ordered a HDD and some ram 9.00pm tuesday night and
received it lunch time on thursday ! Not bad going considering I live on
the outskirts of Perth. Will definitely be using you again !
Regards
Brian B
25/7/2006
=========
Hi EYO,
This was my first time buying from your site and i was amazed how
quickly my goods were sent and the condition in which they arrived was
perfect. i will definitely buy from you again. Keep up the good work.
Mark
16/6/2006
=========
Thanks for calling to let me know when the XFX GeForce 7900GT would be
in.
Keep up the great work =)
14/6/2006
========
You surprised me by fast delivery - ordered late 4pm, received next
midday! Good work! The DNTV Live DVB-T Pro card is good too.
Thank you.
Mark.
19/5/2006
=======
Mate -
Can you spell CHAMPION?
Cos thats what you guys are, bloody brilliant service.
Ordered my product at 4pm on a thursday, received at 9.05 AM on friday
morning.
BRILLIANT, UNBELIEVABLE!
Thanks
Christopher
16/5/06
========
My second order from you has been delivered speedily and without any hassles. Having dealt with a number of on-line
suppliers I don't take this for granted.
Thank you for your great service.
Regards,
James T
11/5/06
========
Hi EYO Team,
Thanks for your fantastic service and delivery. I ordered around 3pm
yesterday and received my order in regional QLD today at 10:30.
Keep up the great work,
Michael
11/4/06
========
Hi, i recently purchased over $1,300 worth of parts from you guys and i
just wanted to let you know that everything went really well.
I recieved up to date information on my order and it was processed and
sent out promptly.
Have not had a problem with any of the parts i recieved also.
Keep up the great work, i know i'll continue to be a valued customer!
Yours Sincerely,
Peter C
19/3/2006
=========
Thanks for the great service I will be using you in the future, delivery
was great 1 day once info confirmed "Just brilliant"
Roger
16/3/2006
=========
Hi Quinn,
Thanks very much for the processing of my order. I rate your customer
service as very good and the processing time of orders to be most
expedient.
I will surely recommend EYO to friends and family and hopefully place
more orders with you in the future.
Thanks again,
Timothy
15/3/2006
=========
Good morning,
I ordered a motherboard from your company on Monday, and it arrived this
morning (Wednesday).
We reside in rural Queensland, and it generally takes at least a week to
receive an order that we have placed online.
I'm Impressed !
Not only does your company process and deliver orders quickly, but you
also have very competitive prices.
A lot of people may not express it, but your efforts are appreciated.
You've gained one repeat customer today.
Well done,
Scott
9/3/2006
=======
Thank you for your very fast service and delivery. Keep it up :)
enrique
20/2/2006
=======
Good morning EYO team.
Many thanks for your continued excellent service.
24 hour delivery from metropolitan New South Wales to country South Australia ....... WOW !!
My Western Digital 300 Gig HDD was well packaged and works like a charm.
You are not always the cheapest supplier, but I don't mind paying a small premium for first
class service.
Why would I want to deal anywhere else?
Please feel free to post this testimonial on your site.
Regards,
Richard. South Australia.
7/2/2006
=======
Gday EYO,
As a long time customer (since `99) I recently ordered some hardware from
a competitor. It still hasn't been despatched 8 days after I paid for the goods.
Meanwhile I ordered some different hardware late on Friday night from EYO. It arrived at my
door today (Monday morning)! That'll teach me. Keep up the great work.
Jerem
24/1/2006
=========
Cheaper Than Computer Markets
Next Day Delivery
What more could you ask.
You have gained another regular customer here
Mick - Maitland
22/12/2005
==========
> I just wanted to pass on a very big thanks to all of you for all you
> help throughout the year.
> >
> > I am asked at various times why we don't use a local supplier for all of
> our computer equipment and it is a testament to your products, build
> quality, service, support and speed that we continue to order from you.
> >
> > It has been a pleasure dealing with you all throughout the year and I
> hope for more of the same next year.
> >
> > Regards,
> Andrew
8/12/2005
==========
> Hi there
> > I have to write to say how incredibly impressed I am with the service from EYO. 24 hours after ordering my
Logitech
> Harmony remote it is here in my hands. Meanwhile large retailers don't even have stock or have it for sale at a
much
> higher price than you guys. I will definitely buy from EYO in the future and recommend you to others.
> > Feel free to post this comment on your Testimonials page if you like.
> > Thanks a lot, Patrick
12/10/2005
==========
Got my order today , great next day service, thanks.
5/10/2005
=========
EYO computers has been a great place to buy my enthusiast-level parts
from, they stock everything anyone could want, one suggestoin i could
make is that perhaps a little more "accesories and cases" are welcome
but all up it is a great place to buy parts and has a friendly
atmosphere.
Peace, Chris
4/10/2005
=========
I am a 56year old male who has not experienced a more pleasant buying
experience for some time.
Your effiency & speed astounded me & I will have no hesitation in
recommending your services to my friends.
Thankyou
28/9/05
=======
To all the EYO Team
Great service, ordered my new broadband router on Monday and arrived
Wednesday morning.
Thanks Paul
17/8/05
=======
To the EYO team,
Just want to say thank you for your excellent service. It was extremely
fast. I placed the order online on Monday and next day I've already got
my package. Will definately recommend other people to use your service.
Regards, Jane
16/8/05
=======
I was very happy with the speed at which EYO sent me the DVD burner that
I had ordered. They have the latest products at reasonable prices. The
majority of companies do not have the Apacer CP 300 which burns you
flash cards to DVD. Thanks for having the lastest stuff. Well Done.
Roger K - Brisbane
29/7/05
=======
Spot on.... I have placed many an internet order before but the
communication, service and speed of my eyo order was brilliant. Will
continue to use your serive and recommend to others. Kind Regards Andy
13/7/05
======
Hi
To all the team at EYO, all I can say is WOW! Great service and
extremely fast - after a phone call from you guys on Thursday saying you
found a now hard to get product for me, it was on my doorstep the next
day in Perth!
Your website will be the first I call to in the future.
Again cheers and thanks heaps for the service.
Kim
===================
Just a quick note of thanks for your excellent service. Your service
has always been outstanding anyway, but 23 hours from order to receive
a video card that was out of stock is good going to say the least. In
the past i have directed a few friends to you guys and will continue
to
do so. Much appreciated.
Bruce
===================
Hi,
I would like to thank all at EYO for excellent service ... I have
purchased from you twice in the last 3 months, and both times it has
been a pleasure, with very rapid delivery .... so thanks, from a
delighted customer:-)
Regards,
Dave
=============
Hi xxx xx
The USB drive I ordered arrived on Monday. I would just like to say that
this was my first ordering experience with EYO and I have been very
impressed from the start - your web site is great, your prices competitive,
there is obviously a strong effort to ensure security during the ordering
process, and the package was dispatched very sturdily packed and arrived
quickly safely.
Congratulations! You have now got yourselves a new loyal customer.
Best wishes,
Geoff
===============
To xxx xx and xxxxx
An unsolicited testimonial!
Gentlemen, thank you for your great service over the past 48 hours. After
deciding on Wednesday night that I needed a new external hard drive, and
following advice from David on Thursday morning and Loc on Thursday
afternoon, here I am less than 24 hours later with my new drive at Friday
lunchtime! Considering that I live "way out in the outback", that is truly
fast.
And only 5 minutes after receiving the parcel, the new drive is up and
running and backing up my important files as I write this.
Your service really is exceptional and I ask that your management note this.
Cheers
Steve
============
Hello Loc,
This was my first purchase from EYO - you were recommended by one
of my work colleagues - and I wanted to let you know that this has
been one of the best purchasing experiences that I have had.
Before making the purchase, I carefully read your terms and conditions,
and these appear to be very fair, which further comforted me prior to
agreeing to buy. I later found out that the person who had recommended
you had experienced a DOA problem, and you had handled this very
satisfactorily.
Your prices were also very competitive.
But best of all, delivery was swift (about one day) and I was kept
informed concerning the status of my order.
You often hear about people who have had bad experiences when purchasing
over the internet. It is very comforting to know that there is someone
who knows how to do it right, and who also knows the value of providing
superior service.
This will definitely not be my last purchase from EYO.
Congratulations and thanks,
Don
================
Really appreciate dispatching my order yesterday. I know you are really busy.
Many thanks
Andrew
================
Dear EYO Sales,
Yesterday i ordered a Skyhawk PC case from your website and it arrived today at about 2:00pm. Firstly let me
congratulate you on the speed at which my case arrived. I had expected it to arrive maybe the end of this week or
early next week which would still have been acceptable but it was awesome that it arrived today cos i wanted it asap.
It was a nice surprise to get it today. I think you guys should put a new button on your website which is for
customer testimonials because when shopping online it always carries a certain amount of risk (as in you dont know if
it could be a scam or the items could arrived in bad condition, or it could take weeks for it to arrive). A
testimonial section would make people uncertain about online buying at the EYO site more comfortable plus if my
purchase is anything to go by, it wouldnt take long for you to completely fill the site with praise from customers.
Another thing to be proud of is your excellent customer service and very low delivery prices. In the future i will be
Thanks very much and keep up the good work
James
=================
Guys,
Just a quick note to say thank you for attending to a my order so promptly. I appreciate the efficient service and
great attitude displayed by all of you and look forward to dealing with you for my future needs.
Thank you so much.
Cheers,
==================
I just placed this order with a request added. Within five minutes I received a phone call with the advice it
possibly wouldn’t work in the current MB I purchased from you a while back.
The order was cancelled and I simply wish to convey my appreciation and thanks for the prompt attention and courtesy
from your caller.
As soon as I am ready for another MB will order from you with the CPU.
==================
Thanks folks at EYO for all the goodies I've purchased throughout the year.
I wish all of you and your families a very Merry Christmas, a Happy New Year
and generally an excellent festive season.
Regards,
Greig
==================
Dear EYO
I ordered a camera on-line on Monday afternoon, the price was excellent.
The package turned up at the address I nominated on Tuesday morning. I
made a phone call query at one stage about Visa payment and my problem
was dealt with efficiently by a friendly person. I was informed by your
system as to the progress of the order and found out from the Air
Express website where it was at any given time.
There is a lot of mediocre operations out there and I'm glad to see
that your company is not one of them.
Congratulations on a job well done I will recommend you to my friends
and workmates.
Please pass this on to your General Manager
Regards
David
===================
Merry Xmas to you all... thanks for your continued good service, and you can
be sure I'll be ordering some nice bits an peices through you guys in the
new year
Have a good one, and sink a few for me new years ... i'm stuck working!!
arghh...
Cheers,
Dave
===================
Wow, my order just arrived. 6 hours, from asking a question, getting an
answer, placing my order, you shipping it, and the courier delivering
it. Unbelievable! Every time I order from EYO the service gets better
and better - keep up the great work!!
David
===================
Hi,
I just wanted to thank the EYO team for the best online service
I have experienced to date. I placed an order this morning (Net Order ID
126137), and to my great surprise, received it this afternoon. Never
have I had such quick service from any online store and I have been
online shopping for 3 years now. Thanks for the great service.
Best Regards,
Shane
===================
> Hi Loc,
> > I picked up the order late last week, and I would like to pass on my
> appreciation at the component and build quality of the EYO system. The
> system is built to a very high level, and shows good company
> professionalism.
> > Please pass on my thanks to your build tech s, and congratulate them on
> the good work.
> > I look forward to dealing with you soon.
> > Rick
> ===================
Hi xxx xx,
As your probably aware i ordered a Monitor and Keyboard set from your Online shop the order number is 125253.
I would just like to thank you and your team for the great service your providing customers such as myself. The
products are everything i expected them to be, the packaging was well done, and everything is in order. I was also
pleased by the friendly service you were giving me and im sure plenty of other customers too! The team at your shop
were very efficient in sending out the package to me as well and for this i am greatfull. Also i would like to
comment on the very easy to use website and checkout process.
Well done on such an outstanding sales and service,
It was pleasure buying from your online shop.
Kind regards
===================
Thanks a lot, after waiting and waiting from another online supplier with ever changng ETA
I finally got sick of it and canelled the order with them yesterday. I ordered from you last night and
the item has been delivered before 3pm today.
WOW, thanks for your amazing service, I would be happy to order from you again.
Regards,
Anthony
====================
Hi James,
Thank you for prompt reply. Your customer service skills are exceptional.
Cheers,
Veronica
====================
Hi Michael,
Those EYO Sales guys have really got their act together! Yesterday's
order for the hard disk drive and network switch has actually arrived
out here in Woop Woop. Bloody amazing.
I'll now install the hard drive into the firewire caddy. Do you want it
configured as a master or slave?
Cheers,
Andre
====================
Hi there;
This is just to let you know that I've received the package.
I've not used it yet, however it is the correct DVD type I requested
The package was delivered very promptly, with the requested label on it,
and in extreamly good condition.
I thank you for the care taken.
Will be doing business with you again!!
Please do not hesitate to contact me if any issues may arise from this
email.
Thank you
Bruno
===================
Hi,
A possible area of improvement for your site would be to show some of
the freight prices without me having to buy the item, creating an
account and logging in. Sure the price won't be exact until you have my
address, but just listing the prices would be useful for comparison.
When I am comparing products on your site against others I don't want to
log in just to compare freight.
I have purchased things from EYO before and been very happy. But I think
this improvement would be valuable.
Best regards,
Matthew
===================
I would just like to thank all the EYO team for their excellent service. Receiving goods in less than 24 hours is
UNHEARD of for Tassie… even if the store is local! You guys are in Sydney, and have competitive pricing to
boot!
Congratulations on your fantastic customer service, keep up the good work.
Thanks,
Nick
===================
Hello Eyo,
You guys have just completely blown me away. I ordered a Minitar wireless LAN card on-line this morning at about
10.30 a.m. (my first ever transaction with you) and it was delivered at 3 pm this afternoon. Never have I experienced
anything like it in terms of speed. My colleagues are all goggle-eyed.
Please feel free to use this as a reference if you wish.
Regards,
Chris
===================
Hi guys
I just wanted to say how amazingly impressed I am with your service. I
ordered the above on late Friday afternoon and before lunchtime today,
its on my desk. Wow. Why can't service like this exist everywhere?
I've ordered from other online companies with higher shipping charges
but none of them delivers on time, everytime like you guys do. Bloody
marvellous. Not only do you have the most competitive prices, but your
service is top notch as well. I'll be sure to recommend you to all I
know who are looking at online purchases.
Cheers and Thanks again.
Frank
===================
Hi,
Just thought I would let you know how impressed I am with your service. I had placed an order at 11.30, it was
dispatched at 11.45 and arrived at 4. It was truly a pleasure doing business with you guys and I will definitely be
back.
Regards,
Toby
===================
To all EYO Staff & Management,
Thank you for the great service and speedy shipment ofour first order.
Your range isgreat, both in commonlyused items as well as specialty
items.
Ordering onlinewas effortless and it was great to receive email
updates from your system updating me on the status of the order.
Your service is very professional and will definitely keepus ordering
more items from you in the future.
Kind Regards,
Sandy
===================
Dear Eyo,
I am just writing to you to compliment you on the superb service i have received from you.
Late last sunday i ordered a leadtek video card and by wednesday morning i had received it on the doorstep! This I
consider to be superb service, in the past when i have ordered from other retailers they have taken up to a week or
longer to aknowledge the orders!
I was also impressed by the fact i was able to pay via bpay, I think this is really great when you want to buy online
but dont have a credit card. The account section on the site was great as well, i liked the fact that i could
actually check on the status of the order...as a customer i cant stand not knowing what is happening, so i was
pleasantly surprised when i actually received replys from a human to my order queries etc
Also i was very pleased with the way you ship the goods, I was expecting to have to go to the post office to pick it
up (quite a long walk from where i live), but it was great that it was delivered straight to my door and in good
condition too!!
So all in all I am very satisfied as a customer...you met all my expectations and even surprised me in some respects
that i didnt expect to be so good.
Its not often i write a letter of compliments to companys when i buy something from them, usually it is complaint
letters, but as much as i beleive in writing constructive complaints to companies i also beleive that when they do
the right thing that i should just as much let them know as well.
I will certainly be reccomending people to you in future and if i need any more computer hardware in the future i
shall certainly be back!
From a very happy customer!
James
===================
I placed my first order for equipment with you this week, and I would like
to thankyou for great service I received. The whole experience was
perfect, starting at the website which is easy to use, the payment system
which is very flexible, and the information provided about the status of
my order and the promptness of delivery.
This was only my first order with you, but it will not be my last.
Keep up the good work !
Best Regards
Steve
===================
Dear Eyo Sales
I placed my first order with you yesterday at around 2pm. Too my delight my order arrived safely at around 8:30am
this morning. I must say that this is probably the best service I have ever had ordering from the Internet and will
not hesitate in ordering from you again. Keep up the good work.
Regards
Neil
====================
Thanks James,
Put the order in last night. Appreciate your help. All the best and hope all goes well -- Love the great service I
get from you guys!!
Cheers,
Rob
====================
On Thursday 29th of may I ordered an asus motherboard and a fan. I received this on Monday 2nd. I was surprised as to
how fast this arrived! I didn't expect it until a about Wednesday! I am very pleased with your quality of service. I
will continue to buy from you in the future.
Regards,
Lincoln
====================
Your efficiency is truly to be commended - I have yet to deal with any
company on line who 'delivers the goods' as consistently as EYO.
Thanks
====================
G'day,
How Fast can you get? Absolutely delighted! the Printer arrived at around
lunchtime today. Are you sure that you haven't found a way to send your
goods out by email?
Thanks for your service which, as always is first class With Capital F &
C...
Dave
====================
Dear EYO,
it arrived today in Cairns
Thankyou
I was very impressed with the speed
I will definetly be buying from you again
Thanks again
Happy Customer
G =====================
Thankyou very much for your help with my order. I am extremely
impressed by
the proffesionalism of EYO and the speed at which my order has been
processed! Thankyou for providing such an effecient service, a web site
easy to navigate and for providing such low prices!
I look forward to doing business with you again.
Regards,
Tim
=====================
Hi,
I'm just emailing you guys to let you know how grateful I am. I've always been reluctant to buy things online, but
not with EYO. On both occaisons, the product has arrived exactly as described within two days - a miracle when you
live in Perth. I look forward to buying from you again!
Keep up the good work,
Nick
=====================
Hi,
Just a quick note to say keep up the good work. This is the second time I
have ordered through EYO and I have found the website, prices and service
second to none.
On both instances I have ordered parts I have paid for and received my
order in 48 hours (I live in Adelaide). I also find your forums and
hardware news very interesting.
Thanks again and I will be referring my friends to you company in future.
Regards
Matthew
=====================
Holy smoke that was fast! I ordered a 120Gb Seagate hard drive yesterday and it just arrived. I think thats less than
24hr from when I ordered it to my door (silly me forgot to mention about the Thermal Integration TI-V77N Dr.Thermal
70x70x25mm fan, ohwell next time). Superb work, keep it up.
Chris
=====================
>Thank you for your promptness.
> >I've bought from various retailers over the years, and have yet to find a
>business as responsive as EYO. As a case in point, I ordered a PC case from
>another vendor last Thursday, to be informed the next morning that they were
>out of stock and ETA was "3-5 days". I cancelled that order and placed an
>order with EYO that same day (for a different case, I would have preferred
>the other one however I don't want to wait for vague delivery times). Next
>business day, the case arrived from EYO.
> >Almost every time I've dealt with other retailers, there has been some
>holdup or stock level problem - not once with EYO! I hope this great service
>continues :-)
> >Thanks,
> >Ben
====================
Hi EYO,
I just wanted to write and say thank your for the prompt (same day)
delivery of a USB drive I ordered before Christmas. I even received
tracking emails to give me a progress report on the order status.
I imagine it was one of your busiest times and even though the USB Drive I
ordered wasn't for a Xmas present, it still got to me in record time.
Well done and I know I will be ordering from you in the future.
Regards,
Justin
====================
That's fair enough, most places I buy things from charge by the
distance/weight of the packages. I didn't realise it was different with
EYO.
I must say, I'm extremely impressed with you guys. Ever since I found the
site I have bought everything I was after from you guys. Most of the time
you are cheaper than anywhere else, but even the times you're not the
customer service and the speed is so impressive I would rather pay the
extra for it.
Do you have any idea how long it will take for the speakers to be in
stock? There isn't really any rush on my part, but you guys close on the
20th I believe
Thanks and Kind Regards,
David
====================
Thanks .
I got my monitor on Friday and it is great. Your service is excellent. Have a great christmas.
Adam
====================
Dear xxx, Received my goods and just wanted to say thankyou for your fast
delivery and professional service
John
====================
AJ> All went through beautifully - must say - the best online shopping
AJ> experience I've had.
AJ> Great job. I'd far rather receive this kind of service of pay a little
AJ> extra. (though still a great price compared with RRP)
AJ> Regards,
AJ> Alan
====================
Fantastic! Im impressed. Thankyou very much.
Regards,
Adam
====================
I received this order today. I thought I would take a moment to email you
regarding your service. I have purchased several items from you and your
prompt, efficient service has been outstanding.
many thanks and I look forward to continuing to use your services
====================
Hi , thanks for the super quick delivery of the Linksys router , the
speed of this order is amazing !!! I hope to deal with you again soon ,
cheers , Peter
====================
Thank you for your prompt replies.
Your quote has been accepted and a Purchase Order is in process
Wishing you a Merry Christmas, Happy Holiday
& all the best for the New Year.
Regards
Heather
====================
Hey thanks for the speedy delivery. That was a 12 hour turn around time
8) I bought the card purely so I could play Battle Field 1942 at a
reasonable frame rate.
Thanks again
=====================
>Not sure if this will get through to a human ... but just a quick note
>to thank you for your great service !!! I am a 20 year IT veteran, and
>been in the ecommerce space for the last 8 years. You have a very good,
>and efficient web site, and a great ecommerce model - I will certainly
>use you guys for my future IT purchases. Well Done.
> >Cheers and Regards
> >Bryce
=====================
Hi,
just thought i'd drop a note to say thanks for the quick delivery of my
monitor.
Had I been home, I would have had it the morning after I ordered it
!!! :-)
I'm impressed....
=====================
Yeah great! Thanks Loc - I already got a despatch confirmation, tracking details etc.
Excellent service all round. Keep up the fantastic work. I'll always use you guys.
Cheers, Dugald.
=====================
To EYO Processing Team,
Your service is great.
Thanks
Brad











